Frequently Asked Questions

As the content we create is specific to your order, there are no returns. Note that some variations from the sample product are possible as there are variations in the wood used.

Once your order has been submitted and paid for it is no longer able to be canceled. We may be in the process of creating your unique item/s, and once customized we are unable to resell the item to others.

Our goal is to have your item shipped from our location within 5 business days of your order. Once in the mail, we will provide you with a tracking number so that you can monitor the progress of the item as it traverses the United States Postal System. Full time for delivery will vary depending on your location, as well as the United States Postal Service’s ability to deliver your package.

Unless specifically called out in the listing, the woods that we use are 1/4 inch thick plywood.

Some of our offerings have a finished edge that exhibit the colors of walnut, cedar, or cherry (white).

Feel free to reach out to us through our Contact page to let us know your specific question.